Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're urgently seeking enthusiastic individuals with a passion for customer service. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy a dynamic work environment in Houston's premier hospitality destination with competitive pay, growth opportunities, and a supportive team culture. If you're a people person ready to make memorable first impressions, apply today!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Punctual and reliable work ethic
- Positive attitude and problem-solving mindset
- Ability to work flexible hours (including weekends)
- No experience necessary – training provided