Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand City Hotels Minneapolis! We're seeking energetic individuals with a passion for service to create memorable guest experiences. No prior experience is required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing company. Located in the vibrant heart of downtown Minneapolis, you'll work in a modern environment with a supportive team.
Responsibilities
- Efficiently check in/out guests using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset with problem-solving ability
- Ability to work flexible shifts including weekends/holidays
- Professional appearance and positive attitude
- Willingness to learn hospitality procedures