Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in Houston! We're seeking enthusiastic, service-driven individuals to create memorable guest experiences at our luxury downtown property. No prior experience is required – we provide comprehensive training for motivated candidates eager to start a career in hospitality. Enjoy competitive pay, benefits, and a vibrant workplace culture where your growth is our priority.
What We Offer:
• Competitive hourly wage + tips
• Health insurance and retirement benefits
• Career advancement opportunities
• Employee discounts on hotel stays
• Flexible scheduling
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments
- Respond to guest inquiries with professionalism and warmth
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- No experience necessary – training provided!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Positive attitude and customer service mindset