Job Description
Join our award-winning Detroit hospitality team as a Front Desk Agent! We're seeking passionate individuals to deliver exceptional guest experiences at our downtown Detroit location. No prior experience needed – we provide comprehensive training to kickstart your career in hospitality. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Motor City.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Punctual and reliable work ethic
- Ability to stand for extended periods
- Positive attitude and customer-focused mindset
- Willingness to work flexible hours including weekends