Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! No experience is required—we provide comprehensive training to help you succeed. As the first point of contact for our guests, you'll create memorable experiences while working in a dynamic, supportive environment. Enjoy competitive pay, growth opportunities, and a vibrant workplace culture. Apply today to become part of Louisville's premier hospitality destination!
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage reservations, room assignments, and guest requests efficiently
- Handle billing inquiries and payment processing accurately
- Maintain detailed guest records and confidential information
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns promptly and professionally
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required—training provided!
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with reservation systems
- Professional appearance and positive attitude
- Problem-solving abilities and attention to detail
- Flexibility to work weekends, evenings, and holidays