Job Description
Join our award-winning luxury hotel team in the heart of Charlotte! We're seeking energetic part-time hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in North Carolina's bustling hospitality scene. Perfect for students or career changers seeking flexible hours with growth opportunities.
Responsibilities
- Deliver outstanding customer service to hotel guests
- Manage front desk operations including check-ins/check-outs
- Assist with housekeeping coordination and guest room preparation
- Handle guest inquiries and resolve service issues promptly
- Collaborate with cross-functional teams for seamless operations
- Maintain cleanliness and organization of public areas
- Process payments and manage billing transactions
Qualifications
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid North Carolina driver's license (if applicable to role)
- Ability to stand for extended periods
- Team player with positive attitude