Job Description
Are you a people person looking for an exciting opportunity to join a dynamic team? Sunset Hospitality Group is currently hiring a dedicated Front Desk Agent in beautiful San Diego, CA. We value personality, reliability, and a great attitude over previous experience.
In this role, you will be the face of our organization, ensuring every guest feels welcomed and valued from the moment they arrive. Whether you are looking to start your career in hospitality or seeking a stable local role, we provide comprehensive training to help you succeed.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- Flexible scheduling to work around your life.
- Opportunities for advancement within the company.
- A friendly, supportive work environment.
Responsibilities
- Guest Relations: Greet visitors and clients warmly, answer the phone, and direct inquiries to the appropriate departments efficiently.
- Reception Management: Manage the front desk area, ensuring it is clean, organized, and welcoming at all times.
- Administrative Support: Handle incoming and outgoing mail, manage the appointment schedule, and update client databases.
- Issue Resolution: Address guest concerns or complaints professionally and promptly to ensure high satisfaction levels.
- General Office Tasks: Assist with data entry, filing, and other clerical duties as needed to support office operations.
- Communication: Act as a liaison between the front desk and internal staff to ensure smooth workflow.
Qualifications
- No Experience Necessary: We welcome entry-level applicants and provide on-the-job training.
- Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor.
- Reliability: Must be punctual, dependable, and able to work well in a team environment.
- Computer Literacy: Basic proficiency with computers and office software (MS Office, email) is preferred but not required.
- Professional Appearance: Must maintain a neat, professional appearance and adhere to dress code policies.
- Local Availability: Must reside in the San Diego area and be available to work various shifts, including weekends.