Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! No experience needed – we provide comprehensive training. Be the first face our guests see and create memorable experiences while enjoying flexible hours. Perfect for students, career changers, or those seeking part-time work in Pennsylvania's vibrant hospitality scene.
Responsibilities
- Warmly welcome and check in/out guests with efficiency and professionalism
- Manage reservations via phone and digital platforms
- Process payments and maintain accurate billing records
- Address guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized lobby/reception area
- Assist with local recommendations and tourist information
Qualifications
- High school diploma or equivalent (no prior experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Exceptional customer service mindset
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends/holidays
- Positive attitude and willingness to learn