Job Description
Join our award-winning team at Sunrise Hotel El Paso! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences with weekly pay. Enjoy competitive wages, flexible scheduling, and career advancement opportunities in one of Texas's most vibrant cities.
Why work with us? • Direct deposit every Friday • Comprehensive training program • Health benefits for full-time staff • Employee discounts on hotel services • Recognition programs for outstanding performance
Responsibilities
- Manage check-in/check-out procedures efficiently
- Respond to guest inquiries via phone, email, and in-person
- Process reservations and room assignments
- Resolve guest complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
- Upsell hotel amenities and services
- Assist with emergency procedures as needed
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficient in hotel management software (Opera a plus)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Bilingual (English/Spanish) preferred
- Valid Texas driver's license if required for errands