Job Description
Join our dynamic team at Oakland Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier downtown location. This part-time role is perfect for career starters seeking hands-on hospitality training with flexible scheduling. No experience required—just your passion for service and willingness to learn!
Responsibilities
- Warmly welcome and check-in guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate property management systems and handle cash transactions
- Resolve guest concerns promptly with a solution-oriented approach
- Maintain accurate logs of guest interactions and property activities
- Uphold strict confidentiality and security protocols
Qualifications
- No prior experience necessary—training provided!
- Excellent communication and interpersonal skills
- Basic computer proficiency and comfort with multitasking
- Positive attitude with strong problem-solving abilities
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required
- Valid CA driver's license preferred (not mandatory)
- Must pass background check and drug screening