Job Description
Join our award-winning luxury hotel in Dallas, TX as a Front Desk Agent! We're urgently seeking passionate hospitality professionals to create unforgettable guest experiences. Enjoy competitive compensation, comprehensive benefits, and a dynamic work environment in the heart of Dallas.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for exceptional service
- Operate PBX systems and manage switchboard operations
Qualifications
- 1+ years hotel front desk experience preferred
- Exceptional customer service and communication skills
- Proficiency with Opera or similar PMS systems
- Ability to multitask in fast-paced environments
- Basic knowledge of Dallas attractions and services
- Flexible availability including nights/weekends
- Valid Texas driver's license (if required for shuttle duties)
- High school diploma or equivalent