Job Description
Join our dynamic hospitality team as a Weekend Front Desk Agent at Grand Hospitality Group! We're seeking a customer-focused professional to deliver exceptional service during peak weekend hours at our El Paso property. This role is perfect for individuals who thrive in fast-paced environments and want to make memorable guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive work culture. If you're passionate about hospitality and weekend availability, we encourage you to apply!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Process payments and handle cash transactions accurately
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with valet services and luggage handling as needed
Qualifications
- Previous front desk or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency in hotel management software (e.g., Opera, Propertyware)
- Ability to work weekends and holidays reliably
- Basic math and cash handling skills
- High school diploma or equivalent required
- Must be authorized to work in the US