Job Description
Are you a people person ready to launch your hospitality career? Hospitality Plus Group seeks energetic Front Desk Agents for weekend shifts in Louisville, KY! No experience required—we provide comprehensive training to ensure your success.
Join our award-winning team where your smile and dedication create unforgettable guest experiences. Enjoy competitive pay, flexible weekend schedules, and opportunities for advancement in the thriving Louisville hospitality scene.
Responsibilities
- Guest check-in/out procedures using PMS systems
- Handle phone calls, emails, and in-person inquiries
- Process payments and manage cash drawer operations
- Resolve guest issues with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and reservation data
- Uphold brand standards for cleanliness and presentation
Qualifications
- No prior experience required – full training provided
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Punctual and reliable weekend availability
- Positive attitude and customer service mindset
- High school diploma or equivalent preferred