Job Description
Join our award-winning team as a Front Desk Agent and deliver exceptional guest experiences in the heart of Los Angeles. We offer competitive weekly pay, flexible scheduling, and opportunities for career growth in the dynamic hospitality industry. If you're passionate about customer service and thrive in fast-paced environments, we want you on our team!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of local attractions and transportation
- High school diploma or equivalent required
- Valid work authorization in the US