Job Description
Join our dynamic hospitality team as a Front Desk Agent in Portland's vibrant downtown! We offer competitive weekly pay, flexible shift schedules, and growth opportunities in Oregon's top hotels. Perfect for detail-oriented professionals who thrive in fast-paced environments. Enjoy comprehensive benefits including health insurance, paid time off, and employee discounts. Our Portland location offers easy access to public transport and a supportive team culture. Apply today and start your rewarding career in hospitality with weekly compensation!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservation inquiries and modifications using property management systems
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly and escalate complex issues to management
- Coordinate with housekeeping and maintenance teams for room readiness
- Operate telephone systems and manage multi-line communication
- Maintain lobby cleanliness and professional appearance
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with hotel management software (e.g., Opera, Amadeus)
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Excellent communication and interpersonal abilities
- Basic knowledge of Portland area attractions and transportation
- High school diploma or equivalent required
- Valid Oregon driver's license preferred