Job Description
Join our dynamic hospitality team as a Front Desk Agent in the heart of Oklahoma City! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying weekly pay and flexible shift schedules. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and value work-life balance through consistent pay cycles.
As a cornerstone of our guest services, you'll be the first point of contact for visitors to our premium downtown hotel. We offer competitive hourly rates, comprehensive benefits, and opportunities for career advancement within our growing hospitality chain. If you're passionate about creating memorable stays and want reliable weekly compensation, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and manage financial transactions securely
- Coordinate with housekeeping and maintenance teams to ensure room readiness
- Operate hotel management software (Opera/PMS) and booking systems
- Uphold brand standards through consistent service excellence
- Collaborate with concierge team to enhance guest experiences
Qualifications
- Minimum 1 year hospitality/customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends/holidays
- Proficiency with basic office technology and reservation systems
- High school diploma or equivalent required
- Valid Oklahoma driver's license preferred
- Basic foreign language skills a plus
- Ability to stand for extended periods and lift up to 25 lbs