Job Description
Join our award-winning team at Urban Hospitality Group and kickstart your hospitality career with weekly pay! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences at our premier downtown Portland location. Enjoy competitive pay, flexible scheduling, and rapid advancement opportunities in a vibrant, fast-paced environment. Get paid weekly while making lasting impressions on travelers from around the world. Apply today and become part of Portland's most welcoming hospitality team!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries using Opera PMS
- Address guest concerns promptly and coordinate with housekeeping/management
- Process payments and maintain accurate financial records
- Promote hotel amenities and local attractions to enhance guest satisfaction
- Maintain a clean, organized front desk area
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Previous front desk or hospitality experience preferred
- Proficiency with reservation systems (Opera, Sabre, or similar)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic math and cash handling abilities
- High school diploma or equivalent required
- Flexible availability including nights, weekends, and holidays
- Positive attitude with a passion for customer service