Job Description
Are you looking for a job that puts you first? Join the Urban Inn Baltimore team as a Front Desk Agent and enjoy the flexibility of weekly pay and shift work that fits your lifestyle.
We are seeking a friendly, professional, and detail-oriented individual to be the face of our hotel. Whether you are an experienced hotelier or just starting your career in hospitality, we offer comprehensive training and a supportive environment.
Why Join Us?
- Weekly Paycheck: Get paid every week on time.
- Flexible Shifts: Choose from day, evening, and overnight shifts.
- Professional Growth: Opportunities for advancement within the hospitality industry.
- Modern Workplace: Join a team that values teamwork and positivity.
Responsibilities
- Check guests in and out efficiently using our Property Management System (PMS).
- Answer phones professionally and manage incoming calls and inquiries.
- Handle guest requests, complaints, and special arrangements with a smile.
- Maintain a clean and welcoming reception area at all times.
- Process payments and handle cash transactions accurately.
- Assist with mail, faxes, and other administrative tasks as needed.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality, customer service, or reception is preferred but not required.
- Strong computer literacy and typing skills.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Professional appearance and grooming standards.