Job Description
Join the prestigious Grand Plaza Hotel in the heart of Manhattan! We're seeking energetic, service-minded individuals to join our dynamic hospitality team. No prior experience needed – we provide comprehensive training to launch your career in luxury accommodations. Enjoy competitive pay, exceptional benefits, and daily opportunities to grow while serving guests in one of NYC's iconic landmarks.
Responsibilities
- Deliver exceptional guest experiences through attentive front desk operations
- Manage check-in/check-out processes efficiently using hotel systems
- Assist with luggage handling and guest inquiries
- Coordinate with housekeeping and maintenance teams
- Maintain clean, organized public areas
- Handle basic reservation modifications and billing inquiries
- Uphold strict hygiene and safety protocols
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Flexibility with evening/weekend shifts
- Basic computer literacy
- Positive attitude and teamwork mindset
- Valid work authorization
- High school diploma or equivalent