Job Description
Launch your hospitality career with Grand Plaza Hotel! We're seeking energetic individuals to join our team as Hospitality Associates in Phoenix. This entry-level role offers hands-on experience in guest services, operations, and teamwork within a luxury hotel environment. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement. If you're passionate about creating memorable guest experiences and thrive in dynamic settings, apply today to start your journey with us!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage room assignments and reservation inquiries
- Assist with luggage handling and valet services
- Coordinate with housekeeping and maintenance teams
- Process payments and operate POS systems accurately
- Respond to guest requests and resolve issues promptly
- Maintain cleanliness and organization of public areas
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with reservation systems
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Customer service experience preferred
- Valid Arizona driver's license (if va duties apply)
- Ability to stand/walk for extended periods
- Team-oriented mindset with problem-solving abilities