Job Description
Join our award-winning team at Grand Horizon Hotels and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to become part of our dynamic guest services team. Enjoy comprehensive training, competitive benefits, and a vibrant workplace in downtown Chicago. Perfect for career changers, recent graduates, or anyone passionate about creating exceptional guest experiences.
Why Join Us?
- Free employee meals and hotel discounts
- Health insurance and retirement plans
- Career advancement opportunities
- Recognition programs for outstanding performance
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage room reservations and inquiries
- Assist with guest requests and special arrangements
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Resolve guest concerns promptly and professionally
Qualifications
- No prior experience required
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency
- Positive attitude and customer service mindset
- Ability to stand for extended periods