Job Description
Join our award-winning team at Grand Hotel Philadelphia and kickstart your hospitality career! We're seeking energetic individuals with no prior experience to deliver exceptional guest experiences. As a Hospitality Associate, you'll be the heart of our operations, ensuring every guest feels welcomed and valued. Enjoy competitive pay, comprehensive training, and growth opportunities within our luxury hotel chain.
What We Offer:
- Full-time schedule with benefits
- Free daily meals during shifts
- Discounted hotel stays worldwide
- Clear career advancement path
Responsibilities
- Provide exceptional guest service at front desk and public areas
- Assist with check-in/check-out processes efficiently
- Respond promptly to guest inquiries and requests
- Maintain cleanliness of lobby, restrooms, and common areas
- Support housekeeping and maintenance teams as needed
- Operate hotel software systems for reservations
- Collaborate with cross-departmental teams
- Adhere to all safety and hygiene protocols
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Basic computer literacy
- Positive attitude and team player mentality
- Flexibility to work weekends/holidays
- Valid work authorization in the US