Job Description
Join our award-winning team at Grand Hospitality Group, where we celebrate exceptional service and team camaraderie! We're seeking passionate hospitality professionals to deliver unforgettable guest experiences in our Wichita location. Enjoy weekly pay, competitive benefits, and a supportive work environment designed for growth. Whether you're starting your career or advancing in hospitality, we offer training, advancement opportunities, and a culture that values your contributions. Apply today to become part of our family!
Responsibilities
- Deliver exceptional customer service to all guests with a warm and professional demeanor
- Manage check-in/check-out processes efficiently while maintaining accuracy
- Address guest inquiries and resolve concerns promptly and effectively
- Collaborate with housekeeping, maintenance, and F&B teams for seamless operations
- Upsell hotel services and amenities to enhance guest experience
- Maintain cleanliness and organization of public areas and workspaces
- Adhere to all safety protocols and brand standards consistently
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with reservation systems
- Attention to detail and problem-solving abilities
- Valid driver's license and reliable transportation
- Positive attitude with a team-first mindset
- Ability to stand for extended periods and lift 25 lbs