Job Description
Join our award-winning team at Grand Hospitality Group, where we celebrate excellence in service and offer weekly pay for your dedication! As a Hospitality Team Member in the heart of Los Angeles, you'll become part of a vibrant community committed to creating unforgettable guest experiences. We provide comprehensive training, career advancement opportunities, and a supportive work environment in one of California's most dynamic cities. Enjoy competitive wages, flexible scheduling, and the satisfaction of making a daily impact in luxury hospitality.
Responsibilities
- Deliver exceptional guest service with personalized attention to detail
- Manage front desk operations including check-ins, check-outs, and reservation management
- Coordinate with housekeeping, maintenance, and food service departments
- Resolve guest inquiries and complaints promptly with professionalism
- Maintain cleanliness and organization of public areas and guest facilities
- Process payments and manage billing transactions accurately
- Participate in daily team briefings and training sessions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with reservation systems
- Valid California driver's license (if required for errands)
- Ability to lift 25 pounds and stand for extended periods
- Problem-solving mindset with attention to detail
- Positive attitude and teamwork orientation