Job Description
Join the vibrant hospitality team at Grand Gateway Hotel, where your career journey begins! We're seeking passionate individuals to deliver exceptional guest experiences at our Georgia, Illinois location. No experience required—just your positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a supportive environment. Apply today to start your rewarding career in hospitality!
Responsibilities
- Provide warm, professional check-in/check-out services to all guests
- Manage reservations and answer guest inquiries via phone/in-person
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and escalate when necessary
- Uphold hotel safety and cleanliness standards
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer proficiency (typing, reservation systems)
- Ability to stand/walk for extended periods
- Flexible availability including weekends/holidays
- Valid driver's license (for valet duties)
- No prior experience required—training provided
- Must pass background check and drug screening