Job Description
Join our award-winning downtown Detroit hotel and kickstart your hospitality career! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our iconic property. No prior experience required – we provide comprehensive training to develop your skills in customer service, operations, and guest relations. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Perfect for motivated individuals ready to grow in the dynamic hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with prompt, friendly service
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns professionally and diplomatically
- Uphold hotel safety and cleanliness standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods
- Flexibility to work evenings/weekends/holidays
- No prior experience required – training provided