Job Description
Join our award-winning team at Grand Plaza Hotel & Suites in the heart of Fort Worth! We're seeking dynamic hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in a luxurious environment. Immediate openings available for motivated individuals ready to shine in Texas' premier hospitality destination.
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Resolve guest inquiries with exceptional service
- Process payments and handle financial transactions
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain accurate guest records
Qualifications
- 1+ years hotel front desk experience preferred
- Proficiency with Opera or similar PMS software
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic knowledge of Fort Worth attractions
- Flexible schedule including nights/weekends
- High school diploma or equivalent required