Job Description
Launch your hospitality career in the heart of NYC! Grand Manhattan Hotel is seeking enthusiastic Front Desk Agents with no prior experience. Join our award-winning team and receive paid training while working in a luxurious Midtown location. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement into supervisory roles. Our supportive environment welcomes career changers and recent graduates alike.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using hotel software
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate transaction records
- Operate phone systems and manage communication channels
- Assist with concierge services and local area recommendations
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Flexible availability including nights/weekends
- Must be authorized to work in the United States