Job Description
Are you a people person looking for a rewarding career in hospitality? The Atlantic Resort & Spa is seeking enthusiastic individuals to join our front desk team as Hotel Receptionists. We offer paid training and a vibrant work environment in the heart of Virginia Beach.
We are looking for candidates who are eager to learn, customer-focused, and ready to make every guest's stay unforgettable. If you are ready to start your journey in the hotel industry, apply today!
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth check-in and check-out process.
- Answer incoming calls and manage guest inquiries professionally and efficiently.
- Handle guest complaints or requests with a focus on problem resolution and guest satisfaction.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with breakfast service and light administrative duties as needed.
- Process payments accurately and manage cash drawer responsibilities.
Qualifications
- No prior experience is required; we provide comprehensive paid training.
- Excellent verbal communication skills and a friendly, professional demeanor.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Basic computer proficiency and ability to learn property management software quickly.
- Must be a high school graduate or equivalent.