Job Description
Join our vibrant team at Grand Plaza Hotel and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience for our Front Desk Associate positions. Enjoy a supportive environment where you'll learn guest services, check-in/check-out procedures, and reservation management while working flexible shifts. Our Atlanta location offers competitive pay, comprehensive training, and opportunities for advancement. If you're a people person ready to grow with us, apply today!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room reservations and availability via hotel software
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and valet services as needed
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork mindset
- Must be 18+ years old