Job Description
Join the vibrant hospitality scene in Sacramento! The Sacramento Grand Hotel is seeking enthusiastic Guest Services Agents to create memorable experiences for our guests. No prior experience required – we provide comprehensive training for motivated individuals eager to launch their hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in our downtown location.
Responsibilities
- Warmly greet and assist all hotel guests with check-in/check-out processes
- Manage reservations and respond to guest inquiries with professionalism
- Handle payment transactions and maintain accurate guest records
- Collaborate with housekeeping and maintenance teams to resolve guest requests
- Uphold exceptional cleanliness and safety standards in public areas
- Process mail/packages and coordinate guest transportation needs
Qualifications
- High school diploma or equivalent (students welcome)
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency (training provided)
- Positive attitude and commitment to exceptional service
- Must pass background check and drug screening