Job Description
Join our vibrant hospitality team as a Weekend Front Desk Agent and become the heart of our guest experience! We're seeking enthusiastic individuals with a passion for customer service to manage our weekend operations. No prior experience is required – we provide comprehensive training to equip you with essential skills. This role offers flexible weekend hours, competitive pay, and a supportive environment perfect for career growth.
As a key ambassador of our brand, you'll handle check-ins, manage reservations, and resolve guest inquiries with professionalism and warmth. Our Tampa location offers stunning waterfront views and a dynamic team culture. If you're a people person ready to launch your hospitality career, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently using our property management system
- Handle reservations, room assignments, and billing inquiries with precision
- Address guest concerns promptly and coordinate with housekeeping/maintenance teams
- Process payments and maintain accurate financial transaction records
- Provide local recommendations and enhance guest experiences through personalized service
- Maintain a clean, organized front desk and lobby area
- Collaborate with cross-departmental teams to ensure seamless operations
Qualifications
- No experience required – we provide full paid training!
- High school diploma or equivalent (preferred but not mandatory)
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn new software quickly
- Positive attitude with a service-oriented mindset
- Reliable and punctual with weekend availability (Sat/Sun)
- Ability to multitask in a fast-paced environment