Job Description
Join our award-winning luxury hotel in downtown Minneapolis and become part of an exceptional hospitality team. We're seeking passionate professionals to deliver unforgettable guest experiences in the heart of the Twin Cities. Immediate openings available across all departments with competitive wages, comprehensive benefits, and growth opportunities. Enjoy complimentary meals, employee discounts, and a vibrant work culture in Minnesota's premier destination.
Responsibilities
- Deliver exceptional customer service through personalized guest interactions and proactive problem-solving
- Maintain pristine room standards and public areas according to luxury hospitality protocols
- Coordinate seamless check-in/check-out processes using property management systems
- Handle guest inquiries, complaints, and special requests with professionalism
- Collaborate with cross-functional teams to ensure operational excellence
- Adhere to safety, hygiene, and brand compliance standards
- Participate in training sessions and departmental meetings
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system proficiency
- Valid work authorization for immediate employment
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork
- Local candidates preferred for immediate start