Job Description
Join our award-winning downtown Boston hotel and become part of a dynamic team dedicated to exceptional guest experiences. We offer immediate openings for enthusiastic hospitality professionals with weekly pay, competitive benefits, and growth opportunities. Enjoy the vibrant culture of Beantown while building a rewarding career in the heart of New England's tourism hub.
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and food & beverage departments
- Maintain pristine room standards and public areas according to brand specifications
- Process check-ins/check-outs efficiently using PMS software
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve service issues promptly
- Adhere to all health/safety and sanitation protocols
- Participate in shift handovers and departmental meetings
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer literacy and POS system knowledge
- Valid Massachusetts Food Handler's preferred (F&B roles)
- Positive attitude and team player mentality
- Ability to lift 25 lbs regularly