Job Description
Join our vibrant team at Grand Plaza Hotel in Miami! We're seeking enthusiastic individuals with no prior experience for exciting shift-based roles in the hospitality industry. Enjoy comprehensive training, flexible schedules, and career growth opportunities while serving guests in one of America's most dynamic cities. Perfect for career changers or recent graduates looking to launch their professional journey.
Responsibilities
- Provide exceptional guest service during check-in/check-out procedures
- Operate hotel systems including reservation software and POS terminals
- Maintain cleanliness and organization of lobby, common areas, and guest facilities
- Respond promptly to guest inquiries and resolve service issues
- Collaborate with housekeeping, maintenance, and security teams
- Adhere to all safety protocols and emergency procedures
- Assist with event setup and special guest requests
Qualifications
- No prior hotel experience required – comprehensive training provided
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new systems
- High school diploma or equivalent preferred
- Physical ability to stand for extended periods and lift 25 lbs
- Positive attitude and commitment to teamwork
- Valid work authorization in the United States