Job Description
Join our award-winning hospitality team in the heart of Portland! Grand Hotel Portland is urgently seeking passionate hotel professionals to deliver exceptional guest experiences in Oregon's vibrant city. We offer competitive pay, comprehensive benefits, and growth opportunities in a dynamic environment. Perfect for career-driven individuals seeking immediate employment in the thriving Portland hospitality scene.
Responsibilities
- Deliver exceptional guest service through check-in/out processes and personalized assistance
- Manage room reservations and optimize occupancy rates
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues promptly
- Maintain accurate financial records and payment processing
- Execute marketing initiatives for room promotions and events
- Ensure strict adherence to safety and sanitation protocols
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficient in property management systems (e.g., Opera, Amadeus)
- Strong communication and conflict resolution skills
- Ability to work flexible schedules including nights/weekends
- Valid Oregon Food Handler's Card or willingness to obtain
- Basic computer literacy and multilingual abilities preferred
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset