Job Description
Join our award-winning luxury hotel in Washington DC, Pennsylvania, where exceptional service meets career growth! We're urgently seeking passionate individuals to elevate our guest experience. Enjoy competitive pay, comprehensive benefits, and a vibrant team environment. Apply today and become part of our hospitality legacy!
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Maintain immaculate room cleanliness and public areas
- Handle guest inquiries and resolve complaints promptly
- Coordinate with housekeeping, maintenance, and F&B teams
- Operate reservation systems and process payments
- Adhere to safety and hygiene protocols
- Support hotel events and VIP guest experiences
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Physical stamina for standing/walking extended periods
- Valid Pennsylvania hospitality certification a plus
- Ability to multitask in fast-paced environments
- Positive attitude with problem-solving mindset