Job Description
Join New York's premier luxury hotel and become part of an award-winning hospitality team. We're urgently seeking passionate professionals to deliver exceptional guest experiences in the heart of Manhattan. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in one of the world's most dynamic cities. Apply today to start your career with industry leaders.
Responsibilities
- Deliver exceptional customer service to all hotel guests
- Manage check-in/check-out procedures efficiently
- Coordinate housekeeping and maintenance requests
- Handle guest inquiries and resolve issues promptly
- Collaborate with dining and event teams
- Maintain accurate guest records and billing
- Uphold strict cleanliness and safety standards
- Assist with VIP guest experiences
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Valid work authorization for the United States
- Basic computer proficiency (PMS systems preferred)
- Fluent in English; multilingual candidates encouraged
- Attention to detail and service-oriented mindset
- Ability to stand for extended periods