Job Description
Join Grand Plaza Hotels, a premier hospitality destination in the heart of Manhattan! We're seeking passionate Hotel Staff members to deliver exceptional guest experiences with the reliability of weekly pay. Enjoy competitive wages, flexible scheduling, and career growth opportunities in one of the world's most vibrant cities. Our commitment to employee well-being includes comprehensive training, benefits packages, and a supportive team environment. Apply now to start your rewarding hospitality career in New York!
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and concierge operations
- Manage check-in/check-out procedures efficiently using hotel management systems
- Maintain pristine guest rooms and public areas according to brand standards
- Resolve guest inquiries and complaints promptly with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Process payments and handle cash transactions accurately
- Adhere to safety protocols and emergency procedures
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid New York State driver's license (if required for role)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset