Job Description
Join our dynamic team at Grand Bay Hospitality Group and enjoy the stability of weekly pay while working flexible shifts in Oakland's vibrant hospitality scene! We're seeking passionate individuals to deliver exceptional guest experiences in our downtown hotel. With competitive wages, growth opportunities, and a supportive environment, this is your chance to build a rewarding career in hospitality.
Responsibilities
- Deliver outstanding customer service to hotel guests across all touchpoints
- Manage front desk operations including check-ins, check-outs, and reservation management
- Maintain cleanliness and operational standards in guest rooms and common areas
- Collaborate with cross-functional teams to ensure seamless guest experiences
- Handle guest inquiries and resolve issues promptly and professionally
- Adhere to all safety protocols and hotel operational procedures
Qualifications
- Minimum 1 year of hotel or hospitality experience preferred
- Flexibility to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with hotel management systems
- Valid California driver's license (if required for position duties)