Job Description
Join our award-winning team at Grand Plaza Hotel in Dallas, Texas! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences with the convenience of weekly pay. This is your opportunity to be the first point of contact for international travelers, corporate clients, and leisure guests in the heart of downtown Dallas. Enjoy competitive compensation, comprehensive training, and a vibrant work environment where your hospitality skills shine.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room assignments
- Handle guest inquiries with exceptional problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and special packages
- Maintain a clean and organized front desk area
Qualifications
- 1+ years of hotel or customer service experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and multitasking abilities
- Flexible availability including nights/weekends
- High school diploma or equivalent
- Basic math and cash handling skills
- Positive attitude under pressure
- Texas hospitality certification preferred