Job Description
Join our award-winning hospitality team at Grand Plaza Hotel, Chicago's premier luxury destination. We seek a dedicated Housekeeping Manager to ensure impeccable standards across our 300+ rooms and premium facilities. Enjoy competitive compensation, comprehensive benefits, and career growth in a vibrant downtown setting. Apply today to become part of our commitment to excellence.
Responsibilities
- Supervise 15+ housekeeping staff with daily scheduling and performance reviews
- Execute deep cleaning protocols for guest rooms, public areas, and back-of-house spaces
- Manage inventory control for cleaning supplies and linen systems
- Train staff on safety procedures and brand-specific standards
- Coordinate with maintenance and front desk teams for seamless operations
- Conduct regular quality assurance inspections
- Handle guest requests and special cleaning projects
Qualifications
- 3+ years of hotel housekeeping management experience
- Valid Illinois Food Handler's Sanitation Certificate
- Proficiency with PMS systems (Opera/Siteminder preferred)
- Strong attention to detail and organizational skills
- Ability to work flexible shifts including weekends/holidays
- Basic knowledge of OSHA safety standards
- High school diploma or equivalent required
- Bilingual (English/Spanish) a plus