Job Description
Join our elite hospitality team in iconic cities! Grand Hospitality Group is seeking passionate hotel professionals for immediate openings in our Los Angeles and New York properties. If you thrive in fast-paced environments and deliver exceptional guest experiences, this is your opportunity to shine. We offer competitive compensation, comprehensive benefits, and career growth pathways. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional guest service across all hotel departments (front desk, housekeeping, concierge)
- Manage check-in/check-out procedures efficiently using hotel systems
- Address guest inquiries and resolve complaints promptly
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain cleanliness and safety standards in public areas and guest rooms
- Upsell hotel services and amenities to enhance guest satisfaction
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Proficiency in hotel management software (e.g., Opera, Fidelio)
- Valid work authorization in the United States
- Basic knowledge of local attractions and services
- Ability to stand for extended periods and lift up to 25 lbs