Job Description
Join our award-winning luxury hotel in Boston's vibrant downtown as a Night Auditor. This pivotal role combines front desk operations with financial reconciliation during overnight hours, ensuring seamless guest experiences while maintaining financial accuracy. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in one of America's most exciting cities.
Responsibilities
- Manage guest check-ins/check-outs and respond to overnight guest inquiries
- Process daily financial transactions and reconcile accounts
- Monitor security systems and building access throughout the night
- Coordinate with housekeeping and maintenance teams for urgent requests
- Generate end-of-day reports and prepare for daytime operations
- Maintain accurate records of guest preferences and special requests
Qualifications
- Previous hotel or hospitality experience required
- Proficiency with property management systems (e.g., Opera, Amadeus)
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and customer service skills
- Ability to work independently with minimal supervision
- Flexible availability including weekends and holidays
- Basic knowledge of Boston area attractions and services