Job Description
Join the vibrant heart of Chicago's hospitality scene as a Night Auditor at Grand Plaza Hotel. We're seeking dedicated professionals to ensure seamless overnight operations while delivering exceptional guest experiences. This role offers competitive compensation, comprehensive benefits, and the opportunity to work in one of Chicago's most iconic downtown locations.
Responsibilities
- Manage guest check-ins/check-outs with precision and efficiency
- Process daily financial transactions and reconcile accounts
- Monitor security systems and respond to guest emergencies
- Coordinate with housekeeping and maintenance departments
- Handle guest inquiries and resolve issues promptly
- Generate daily reports for management review
- Maintain accurate records of all night activities
Qualifications
- Previous hotel or hospitality experience required
- Strong proficiency in reservation systems (e.g., Opera)
- Exceptional attention to detail and accuracy
- Excellent communication and problem-solving skills
- Ability to work independently during overnight shifts
- Basic knowledge of hotel accounting procedures
- Valid Illinois driver's license preferred
- Flexible availability including weekends/holidays