Job Description
Join our award-winning team at Grand Plaza Hotel as a Night Auditor and become the heart of our overnight operations. This critical role ensures seamless guest experiences while maintaining financial accuracy during off-peak hours. We offer competitive pay, comprehensive benefits, and opportunities for career growth within our renowned hospitality brand. Perfect for detail-oriented professionals seeking a dynamic nocturnal schedule with day-time availability.
Responsibilities
- Perform end-of-day reconciliation of daily transactions and guest accounts
- Manage check-ins/check-outs for late arrivals and early departures
- Address guest inquiries and resolve issues during overnight hours
- Monitor security systems and respond to emergency protocols
- Prepare daily reports for management review
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer procedures
Qualifications
- Previous hotel or hospitality experience preferred
- Strong accounting and reconciliation skills
- Excellent communication and problem-solving abilities
- Proficiency with PMS systems (Opera/Micros a plus)
- Ability to work independently with minimal supervision
- Valid Ohio driver's license and reliable transportation
- Flexibility to work weekends and holidays