Job Description
Join our iconic luxury hotel in the heart of Washington DC as a Night Auditor. This pivotal role ensures seamless overnight operations while maintaining our legendary service standards. You'll manage guest check-ins, reconcile daily transactions, and serve as the overnight point of contact for guests and staff. Enjoy competitive compensation, comprehensive benefits, and the opportunity to work in one of DC's most historic landmarks.
Responsibilities
- Process guest check-ins/check-outs and manage reservations during overnight hours
- Reconcile daily financial transactions and prepare accurate reports
- Respond to guest inquiries and resolve issues with professionalism
- Monitor security systems and conduct property inspections
- Coordinate with departments (Housekeeping, Engineering) for overnight needs
- Manage cash handling and safe operations
- Prepare end-of-day reports for management review
Qualifications
- 1+ years hotel front desk or night audit experience
- Proficiency in property management systems (Opera preferred)
- Exceptional problem-solving and communication skills
- Strong attention to detail in financial reconciliation
- Ability to work independently with minimal supervision
- Valid DC hospitality license (or ability to obtain)
- Flexible availability for overnight shifts (11 PM - 7 AM)
- Basic knowledge of emergency procedures