Job Description
Join our dynamic team at Grand Oakland Hotel and become the guardian of our guests' comfort during the night shift. We're seeking a dedicated Night Shift Associate to ensure seamless operations while our guests rest. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Oakland's vibrant hospitality scene.
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Monitor security systems and patrol premises overnight
- Handle emergency situations with calm professionalism
- Process guest payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Prepare nightly reports for management review
Qualifications
- Minimum 1 year hotel or hospitality experience
- Ability to work independently during overnight hours
- Strong problem-solving and conflict resolution skills
- Basic knowledge of hotel management systems (PMS)
- Valid California driver's license (if driving required)
- Flexibility to work weekends and holidays
- Professional appearance and excellent communication