Job Description
Join Atlanta's premier hospitality destination as a Night Shift Hotel Associate! We're seeking dedicated professionals to ensure our guests experience excellence during evening hours. Enjoy competitive pay, comprehensive benefits, and growth opportunities within our award-winning hotel chain. Perfect for night owls who thrive in dynamic environments!
Responsibilities
- Deliver exceptional guest service during check-ins, check-outs, and 24/7 concierge support
- Monitor hotel security systems and respond to emergency protocols
- Coordinate with housekeeping and maintenance teams for urgent requests
- Process payments and manage cash drawer with precision
- Handle guest inquiries and resolve issues with professionalism
- Maintain accurate records of night shift operations
- Prepare daily reports for management review
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Basic computer proficiency and POS system knowledge
- Flexibility to work nights, weekends, and holidays
- Valid Georgia driver's license (if required for errands)
- High school diploma or equivalent