Job Description
Join our award-winning downtown Memphis hotel for an exciting night shift opportunity! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our busiest overnight hours. Enjoy competitive pay, comprehensive benefits, and career growth in a vibrant city known for its music and culture.
Responsibilities
- Provide exceptional guest service during overnight operations
- Manage check-ins/checkouts efficiently with attention to detail
- Monitor security protocols and respond to emergency situations
- Handle guest inquiries and resolve complaints promptly
- Perform nightly room status audits and report maintenance needs
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and billing information
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Flexibility to work weekends and holidays
- Basic computer proficiency with reservation systems
- Valid Tennessee driver's license (if required for duties)
- Ability to stand/walk for extended periods